#aptible

nice new support site! congrats

now that you’ve moved away from the Zendesk help portal, is there any way for me to the status of my support tickets? (Links like this one are now broken https://support.aptible.com/hc/requests/{zendes... )

yes! just a sec, i'll get the correct link

(where are you seeing that link appear, btw?)

in that url s/support.aptible.com/aptible.zendesk.com/

does that work?

yep, that works now. thanks

It was a link from (an older) Zendesk-generated email notification

we had the same issue when we changed the subdomain for our zendesk helpdesk. we had to run a small “redirector” nginx proxy for a few months

to rewrite the urls

interesting — our new support site is a middleman app, deployed on S3/CloudFront: https://github.com/aptible/support

we have a bunch of static redirects ( https://github.com/aptible/support/blob/master/... ) using middleman-s3_redirect, but for something dynamic i think we might have to add rules at the CloudFront level

nice… I’ve been looking at middleman for our guides and possibly as a wordpress-replacement for our blog

Skylar is our resident expert if you have any Qs

www and support are both middleman

good to know

will have to investigate how easy it is to mount middleman sites inside our main rails app

jkjk: www is actually assemble.io

so we can help w/ both. we like middleman better, in general

ugh i don't like how nginx has a pro tier :(

made me switch to haproxy all together

wayne: really? i didn't know that

yeah i was looking for plugins that let you update nginx's config programmatically (without templating out a new config file)

and nginx plus was one of the first few results

hm, does passing $DATABASE_URL to pg_restore like this really work? https://support.aptible.com/topics/migrating/ho...

I’m getting “pg_restore: too many command-line arguments (first is "backup.dump”)”

(I can pass the args in the long way, just noting in case the docs need adjustment)

that might be an error. i thought that was supported in the pg_restore 9.3, but need to test and confirm that