#2600hz

hello guys. I am trying to install kazoo 4 on a centos machine and I follow the tutorial from https://gist.github.com/jamesaimonetti/1e08a3e7... but I get "Failed connect to packages.2600hz.com:443; Connection refused". Any suggestions?

Does kazoo use the voicemail templates that are in the freeswitch config?

you mean the vm to email template?

hmmhesays: voicemail is done in kazoo, not using mod_voicemail

mc_, is there a template for the voice menu's in the voicemail app then?

hmmhesays: not really, you can change the prompt files

to say something different

but the general flow is static

mc_, gotcha I have customer complaining that there is no from number after it reads the date and time

mc_: you are alive how are things?

bongfrog: good, still in limbo waiting for the baby to join us

so lots of thumb twiddling

:)

Hey everyone I have two questions. The first is much easier to answer the second requires more thought.

The first question is, can you allow more than 1 SIP registration per username/password pair. We are working with a soft phone UC solution that will only allow us to enter one SIP username and password for several different touch points

mc_: glad to hear things are going well and my best wishes for you, momma and the newbie

jjw8188: multiple registrations are not supported

afair

okay

No way to force it?

voicemail doesn't have an option to transfer to another mailbox hidden somewhere does it?

No

well wait, what are you trying to do exactly?

Can you give me the use case

hmmhesays: https://github.com/2600hz/kazoo/blob/master/app...

is that what you are looking for?

mc_, naw I was looking for an option within the voicemail app itself

Got it

hmmhesays: mc_ prefers to make our lives difficult "{

:P

just yours, neurosys

<3

Yeah I've got a customer bitching about taht

I said click on email and click forward.

Hey I have another question. When I make a call to the PSTN, it seems that Freeswitch will sometime wait like 2 to 4 seconds before starting the bridge command out to my carrier

This adds ALOT of PDD to the call. Anyone having the issue?

It could also be Freeswitch waiting to hear back from ecallmgr, or something. All I know if that it's becoming a problem for me and I would LOVE to fix it

you can see how long it takes for ecallmgr to give you a dialplan in the freeswitch logs

Let me look

It'll be between the intial park command and the bridge string returned

okay

I was just going to ask that

In this test case it was 3 seconds

from park() to bridge

that's quite a while

I have 5 zones setup, and it happens to them all

Our carrier PDD is about 2 to 4 seconds

jjw8188: what app is processing the call?

callflow or trunkstore?

looking

I wanna say trunkstore

jjw8188: update to the latest 3.22 or 4.0

3.22.67 i think

I am running 3.22.67

oh, ok

hmm, well

That is the first thing I did

logs!

:)

it appears to be callflow

I can't find anything in the log for trunkstore

use the call id to grep the logs

Isn't trunkstore just for sip trunking?

you should see where the timestamps jump a bit

can I drop the log into past bin for you to look at

ecallmgr_Application-Name=callflow)

I have to assume that is using callflow

jjw8188: would need kazoo logs

I can use the call id for those as well right

jjw8188: also, when looking at freeswitch logs

is really helpful

and yes, callid for kazoo logs

okay

How do I turn on verbose logging in kazoo

I know it's a sup command I just forget it

sup kazoo_maintenance syslog_level debug

or whistle_maintenance

on 3.22 i think