#2600hz

AndresVP: yip lose_race is the expected release cause for devices in a ring group that didn't answer the call

jsdnz: what about normal_temporary_failure? It looks like it’s network related.

andresVP: normal_temporary_failure can be pretty "normal" as well

depends on which leg of the call it is applies to .. for instance kazoo can generate these sometimes at the end of when playing prompts

Hello, anyone around? :)

Anybody got provisioner.net working with Kazoo v3.16 already?

MrFrenchyPants: Is the ring group strategy "In order" not supposed to go to the next in line on the next call?

For me it only passes to next in line when no one answers. Is this intended?

mort-jw: yup, that's the normal behaviour, you can either have them all ring at the same time or one after another if nobody answers with ring groups. What you are describing sounds more like call queues/ACD

Ah I see, is that an feature thats available in kazoo at this time?

btw I moved to a new approach, the server now has an interface direct to the public. works like a charm!

mort-jw: there are no official call queues/ACD feature at the moment sadly, we haven't got sponsoring for that feature yet :(

and not enough demand to justify engineering time developing it internally

understod. if we would be intressted in sponsoring, how would we go forward?

mort-jw: best way would be to contact [email protected]

mort-jw: very glad to hear that your setup is working like a charm btw! :) Those networking issues are no fun to debug

Yeah, especially when ur new to all this. But iv learnt a great deal with troubleshooting, atleast :)

yup, best way to learn :)

hi

somebody inetersted by unix??